There is no shortage of competent toll processors. Skill sets are largely the same from one supplier to the next, and all can help customers achieve their materials and product objectives.
What savvy customers seek from their toll processors is all of the standard capabilities with one critical difference — they’re backed by the deep knowledge and trusted outcomes only experience can provide.
Toll manufacturing experience separates true partners from suppliers, and it’s what gives customers a competitive advantage when they work with CPS.
CPS has been a trusted toll processor for over two decades. As such, we’re positioned to guide our customers with the voice of experience and empower them with unparalleled milling solutions.
Our expertise sets us apart, but we’re driven by the partnership promises we make and consistently deliver on:
It’s tempting and all too easy to presume that once toll manufacturing process steps are in place they remain static, and the pursuit of quality is complete.
Part of what makes an experienced toll processor such a value-add is a firm belief in continuous improvement.
CPS is dedicated to quality in services, partnerships, and outcomes. Our internal infrastructure encourages all employees to be proactive in delivering quality at every touch point:
At CPS, knowledge is dynamic. There are daily opportunities for our team to learn something new and/or apply past acquired knowledge to current projects in order to help our customers succeed.
We can offer many successful toll processing examples from our archives. However, a recent event illustrates how CPS leveraged our knowledge base to overcome some unanticipated obstacles.
A customer brought material to CPS to determine if it could be scaled to production. The initial product trial wasn’t successful, but we quickly determined that the fault did not lie with the raw feed. Instead, CPS engineers identified several necessary equipment adjustments and made the improvements in consultation with our customer and each other. The issues were resolved, testing resumed, and the goal of full production was met. The transparency in communication and quick corrective action gave the customer even more confidence that they made the right partnership choice.
CPS thinks beyond toll processing to the services and support that save our customers time, money, and frustration. In addition to our well-established portofolio of particle size reduction methods, we offer:
What’s in a name? The “Custom” of Custom Processing Services says it all. We’re experienced, diligent, and customer-focused — and always up for the challenge of tailoring our solutions to your unique needs.
See how the experience, offerings, and passion of CPS stacks up against your current or prospective toll processor. Our Toll Processor Evaluation Checklist is a great tool for easy, objective capabilities assessment.