Blog | Custom Processing Services

Analytical Lab Services for Specialty Chemical Applications

Written by Jen Lepore | Oct 22, 2025 1:30:00 PM

When you're formulating high-performance materials for EV batteries, coatings, or precision electronics, there’s little room for guesswork. Specialty chemical manufacturers work under intense pressure to meet exacting performance, safety, and regulatory standards — often with unique materials that don’t fit a traditional mold.

That’s where Custom Processing Services steps in. In this episode of Toll Manufacturing Minute, CPS Business Unit Manager Willow Slusser discusses how the in-house analytical lab helps meet the complex needs of specialty chemical customers with precision testing, accurate data — and none of the delays of outsourced testing:



Understanding the Unique Needs of Specialty Chemicals

Unlike bulk commodities, specialty chemicals are performance-driven materials tailored to do very specific jobs — conductive powders for electric vehicle batteries, adhesion or durability additives, pharma product stabilizers, etc.

“These aren’t bulk commodities,” Slusser explained. “They’re custom formulated or precisely engineered to meet strict performance, purity, or regulatory needs.”

This level of specialization means small variances in trace metals, particle size, or purity can put materials, products, and — in some cases — end users at risk. Therefore, guesswork is a non-starter, and timeliness is essential.

Integrated Testing for Streamlined Production

At CPS, specialty chemical customers don’t have to juggle between vendors or wait weeks for outsourced lab reports. Our in-house ISO/IEC 17025:2017 Accredited lab is fully integrated with toll processing operations, providing real-time access to critical data and expert insights.

“Speed, reliability, and simplicity — that’s what it comes down to,” said Willow. “There’s no delay from shipping samples around or confusion over who’s responsible for what. We can handle everything from raw material qualification to final results with a consistent team.”

This integration pays dividends not only in logistics, but in problem-solving. When analytical testing is this close to production, it becomes part of the overall process instead of a disconnected step after the fact.

Strategically, the benefits are many including:

  1. Speed and efficiency: Faster turnaround and fewer bottlenecks
  2. Confidence in data: ISO/IEC 17025:2017 Accredited, repeatable, and audit-ready
  3. Technical flexibility: Custom methods for unconventional challenges
  4. Consistency batch-to-batch: Calibrated, repeatable processes
  5. Integrated support: R&D and testing experts who work directly with production teams

ISO/IEC 17025:2017 and Defensible Data

Accredited to ISO/IEC 17025:2017, the CPS analytical lab follows globally recognized standards for accuracy, traceability, and quality management. This is especially important to specialty chemical OEMs who may be exporting to regulated markets or operating under strict supplier agreements.

“ISO/IEC 17025:2017 accreditation is acknowledgement that CPS systems are built for long-term precision and consistency,” Willow commented. “If a customer sends us the same material next month or next year, the same process will be used and they’ll get the same reliable results.”

Real-Time Testing Means Real-Time Solutions

In specialty chemical manufacturing, time is money — and delays can kill momentum. CPS eliminates lag time with on-site access to state-of-the-art instrumentation and powerful testing methods such as GC-MS, ICP-MS, HPLC, and particle size analysis. It’s a full suite of advanced capabilities purpose-built to handle everything from sticky or reactive powders to volatile organics or residual solvents.

“When a customer suddenly needs to test a different matrix or hit a lower detection limit, we’re able to do that,” Willow explained. “We’re not waiting on an external lab to develop a method. We can pivot quickly and keep our clients in compliance.”

Case Study Call-Out

This responsiveness was critical in a recent case where a specialty coatings manufacturer experienced performance issues after scale-up. CPS deployed a multi-instrument approach to isolate the problem:

  • GC-MS identified a residual solvent in one of the raw materials
  • ICP-MS ruled out metals contamination
  • Particle size analysis confirmed consistency in dispersion

With these data-driven insights, the customer better understood the root cause, corrected sourcing, and moved forward without halting production or retooling the process.

“We act as an extension of their own technical team,” Willow explained. And for specialty chemical manufacturers, that kind of support is often the difference between hitting the mark — or missing it entirely.

Custom Methods for Nonstandard Materials

Every batch of specialty chemicals tells a different story. That’s why CPS emphasizes custom method development as a core part of lab support.

“We often get asked, ‘Can you detect trace impurities in this nonstandard matrix?’ or ‘Can you confirm particle size after a thermal treatment?’” Willow says. “These aren’t off-the-shelf tests. They require expertise, precision, and creativity. We enjoy helping our customers with complex challenges.”

By combining scientific rigor with real-world pragmatism, CPS helps customers move from question to answer without compromising on quality or speed.

The Bottom Line

At CPS, we’re always looking for ways to give our customers the best products, service, and competitive advantage. World-class toll processing and an in-house lab consolidates key processes and eliminates the added time and potential risks associated with multiple vendors. We’re proud of the capabilities we offer, and encourage you to reach out to our team with questions or to discuss next steps. Our experts are always willing to help!

Explore our testing capabilities